How to find out what limit you are on
Read the pricing page rather than the help page, look at what the error text names, watch whether answers shorten under heavy use, and time the gap the service enforces between messages. Together these 4 checks describe your limit better than any published number.
Published limits are often out of date, tested on groups, or written for a plan that is not yours. The arrangement you are actually on can be observed, and observing it takes a few minutes rather than an afternoon of searching.
On this page
The pricing page is more honest than the help page
Help pages describe intentions and pricing pages describe commitments. If a plan advertises more messages, then a cap exists on the plan below it, whatever the help page says about generous use. The difference between 2 plans is a description of the limit on the cheaper plan.
Error text names the mechanism
When a service stops you, the words it uses point at the machinery. Seconds and the word wait point at a rate limit. A date, a reset time, or a plan name points at a cap. A general apology with no number usually means capacity, and capacity clears on its own.
Test for a downgrade with a repeated question
Keep 1 question and ask it at the start of a session and again after heavy use. Compare length and specificity rather than tone. A consistent drop on identical wording points at a model swap, which is a limit that never sends an error at all.
Time the gap yourself
Send 2 short messages back to back and note how long the service makes you wait. A fixed gap of a few seconds is a rate limit and it will not grow. A gap that lengthens as you keep talking is a cap being applied quietly, and it is worth knowing before you rely on the tool for something with a deadline.
Fair questions
Do published limits change often?
Frequently, and usually without an announcement. This is the main reason to observe rather than to look up.
Is it against the rules to test a limit?
Sending a few messages by hand is ordinary use. Automated testing at speed is what terms of service are written against, and it is also what triggers the strictest limits.
Can support tell me my exact limit?
Support often cannot, because caps are set per group by another team. An answer describing the published limit rather than your own limit is the common outcome.
Open a chat that names its one limit on the page instead of in an error.
Open unrestricted chat